Reconnect an account
Platforms expire access from time to time. When an account needs attention, reconnect it in a few clicks; your posts and history stay.
On this page
Platforms end an app's access from time to time: when you change your password, when access expires, or when you remove Hyvo in the platform's settings. When that happens, Hyvo can't publish to that account until you reconnect it.
How you'll know
- The account shows under Needs attention on the Connect page.
- Scheduled posts for that account may move to Posts → Needs attention.
- Hyvo sends an email reminder that posts to that platform are on hold until it's reconnected (you can choose your notifications in Settings → Notifications).
Reconnect
- Choose Connect in the sidebar.
- Find the account under Needs attention and choose Reconnect.
- Sign in on the platform and approve access again. Use the same account as before.
That's it. Your posts, schedule and analytics history stay as they were.
Still not working?
- Facebook: make sure the Page is still selected on Facebook's screen when you reconnect.
- LinkedIn Pages: if the LinkedIn profile a Page publishes through was disconnected, reconnect LinkedIn, then add the Page again.
- Bluesky: if you deleted the app password, create a new one and connect again.